-- card: 17196 from stack: in.0
-- bmap block id: 18015
-- flags: 0000
-- background id: 6792
-- name: Troubleshooting Software


-- part 2 (button)
-- low flags: 00
-- high flags: A003
-- rect: left=381 top=184 right=206 bottom=481
-- title width / last selected line: 0
-- icon id / first selected line: 0 / 0
-- text alignment: 1
-- font id: 0
-- text size: 12
-- style flags: 0
-- line height: 16
-- part name: Tech Support
----- HyperTalk script -----
on mouseUp
  push this card
  visual effect dissolve slowly to inverse
  go to card "Tech Support"
end mouseUp



-- part contents for background part 1
----- text -----
If you are having trouble with one of the utility programs, first check the manual to make absolutely certain you’re using it correctly.  If you still have a problem, try re-installing the software.  Remove all copies of the software from your master disk, restart the Mac, and install a fresh copy from your DataFrame Utilities disk.  If you still have problems, call Technical Support for help.  When you call, please have the version number of the software and the version of the System file you are using.  (To find out the System version, choose
"About the Finder" from the Apple menu.)

The following are known incompatibilities:
• SuperSpool 4.0 and SuperLaserSpool 1.11 cannot be used with MultiFinder or on a Mac II.
• Sentinel 1.0 cannot be used with MultiFinder.
• To use SuperLaserSpool with PageMaker 2.0a, you must use the Apple driver.  SLS is not compatible with the Aldus driver.
These problems will be fixed in the next edition of the Utilities disk, due out in late February to early March.